Anti-Fraud Policy

Fxdocket is committed to maintaining a trusted, transparent and secure environment for traders, followers, students, experts and other members of its community.

This Anti-Fraud, Anti-Scam & User Protection Policy establishes the standards and procedures Fxdocket uses to prevent, detect, investigate and respond to fraudulent, deceptive, abusive or suspicious activities on or through the Fxdocket platform.

This policy applies to all users, including:

• Followers
• Trading experts
• Expert applicants
• Trainers
• Students
• Partners
• Administrators and other authorised platform users

Fxdocket operates a zero-tolerance policy toward fraud, impersonation, deception, manipulation and deliberate misuse of the platform.

No user may use Fxdocket to:

• Defraud another person
• Misrepresent trading performance
• Manipulate trading records
• Create false identities
• Impersonate Fxdocket, an expert, broker or another user
• Obtain money or services through deception
• Manipulate ratings, reviews or follower numbers
• Publish deliberately misleading information
• Conduct unauthorised financial transactions
• Circumvent Fxdocket's verification or security procedures
• Attempt to manipulate or compromise the platform
• Use another person's account or credentials without authorisation

Because Fxdocket features trading experts, additional verification procedures may apply to expert applicants.

Applicants may be required to provide:

• Full name
• Contact information
• Identification information where applicable
• Broker information
• Trading account information
• Trading account number
• Registered email address
• Challenge information
• Trading statements
• Other information reasonably required for verification

Where a trading statement is required for an expert verification challenge, the submitted document must accurately represent the relevant trading account and challenge period.

Fxdocket may review:

• Account number
• Account holder information
• Trading dates
• Deposits and withdrawals
• Trading positions
• Trade history
• Profit and loss
• Account balance
• Other relevant trading information

Experts must present their trading experience and performance honestly.

Experts must not:

• Claim guaranteed profits
• Claim guaranteed returns
• Present simulated results as verified live results
• Alter historical performance
• Selectively present information in a deliberately misleading manner
• Hide material losing periods when disclosure is required
• Falsely claim to have managed funds
• Falsely claim to have qualifications or certifications
• Claim that Fxdocket guarantees their performance
• Claim that Fxdocket endorses their trading results beyond the scope of its verification

Experts are not allowed to have direct contact with followers, but where allowed they must communicate honestly and professionally with them.

Experts must not:

• Pressure followers to send money directly to them
• Request personal banking credentials
• Request passwords, OTPs or authentication codes
• Request broker login credentials
• Request access to a follower's trading account without proper authorisation
• Promise guaranteed returns
• Encourage reckless trading
• Threaten or intimidate followers
• Misrepresent Fxdocket policies
• Claim to represent Fxdocket without authorisation

Users should not make payments outside approved Fxdocket payment channels.

An expert must not falsely represent an external payment as an official Fxdocket payment.

Fxdocket may investigate reports involving:

• Direct bank transfers
• Cryptocurrency transfers
• Wallet transfers
• Unauthorised payment requests
• Fake invoices
• Fake payment confirmations
• Requests for payment through personal accounts

Users should verify communications claiming to originate from Fxdocket.

Fraudsters may attempt to impersonate:

• Fxdocket
• Fxdocket employees
• Fxdocket administrators
• Verified Experts
• Brokers
• Trainers
• Payment providers

Users must not create profiles designed to impersonate another expert, trader, educator, company or organisation.

Examples include:

• Copying another person's name
• Using another person's photograph without authorisation
• Copying another expert's biography
• Claiming another person's trading history
• Using a similar username to deceive users
• Claiming to be an official Fxdocket representative

Fxdocket ratings and reviews are intended to provide genuine community feedback.

Users must not manipulate ratings or reviews through:

• Fake accounts
• Paid fake reviews
• Coordinated review manipulation
• Multiple accounts
• False complaints
• False praise
• Threats
• Incentivised reviews that violate Fxdocket rules

Creating multiple accounts for the purpose of the following is prohibited:

• Manipulating ratings
• Circumventing restrictions
• Repeating verification attempts improperly
• Manipulating followers
• Circumventing suspension
• Misrepresenting identity
• Exploiting promotions or platform systems

Users must not:

• Use stolen payment credentials
• Use another person's payment method without authorisation
• Submit fraudulent payment confirmations
• Initiate fraudulent chargebacks
• Manipulate payment systems
• Attempt to obtain services without legitimate payment
• Use payment accounts belonging to another person without authorisation

Trainers must accurately represent their courses, qualifications and experience.

Trainers must not:

• Claim qualifications they do not possess
• Guarantee employment
• Guarantee trading profits
• Misrepresent course content
• Sell another person's course without permission
• Use fake student testimonials
• Falsify certificates
• Claim that Fxdocket guarantees student outcomes

Where Fxdocket requires applicants or followers to register with a partner broker, users must provide accurate information during registration.

Users must not:

• Create fraudulent identities
• Use another person's identity
• Submit false registration information
• Manipulate account ownership
• Provide false trading-account information
• Attempt to circumvent account eligibility requirements

Fxdocket may use automated and manual systems to identify suspicious behaviour.

Potential indicators may include:

• Unusual login activity
• Multiple accounts
• Unusual payment activity
• Repeated failed verification attempts
• Inconsistent account information
• Suspicious trading records
• Manipulated documents
• Unusual follower activity
• Fake reviews
• Unusual referral activity
• Attempts to bypass platform restrictions

REPORT EXPERT

Users may report suspected:

• Fraud
• Scam activity
• Misrepresentation
• Fake performance
• Impersonation
• Harassment
• Unauthorised payment requests
• Misleading claims
• Suspicious trading statements
• Abuse of the platform
• Other serious violations

When Fxdocket receives a credible fraud or abuse report, it may:

• Review the complaint.
• Request additional information.
• Review account activity.
• Review submitted documents.
• Contact the affected user.
• Contact the relevant expert where appropriate.
• Verify information with authorised third parties where permitted.
• Temporarily restrict relevant services.
• Determine whether the platform rules have been violated.
• Take appropriate action.

Depending on the seriousness of the conduct, Fxdocket may:

• Issue a warning
• Remove content
• Remove a review
• Restrict account functionality
• Suspend an account
• Suspend an expert profile
• Remove verification status
• Cancel platform access
• Withhold or delay applicable platform payments pending investigation
• Permanently terminate an account
• Prevent future registration
• Notify relevant service providers
• Report suspected criminal conduct to appropriate authorities where required or appropriate

Fxdocket encourages every user to:

• Use strong and unique passwords
• Enable available security features
• Keep login credentials confidential
• Verify expert information before subscribing
• Never share OTPs or passwords
• Avoid sending money directly to unknown individuals
• Review service terms before subscribing
• Keep payment receipts
• Keep relevant communication records
• Report suspicious activity promptly

Fxdocket implements reasonable measures designed to reduce fraud and abuse.

However, no online platform can guarantee that every fraudulent attempt will be detected or prevented.

Users remain responsible for exercising reasonable caution and conducting their own due diligence.

Fxdocket verification should not be interpreted as a guarantee that an expert will never engage in misconduct or that a follower will not experience a loss.

Information collected during fraud prevention, verification and investigation will be handled in accordance with Fxdocket's Privacy Policy and applicable data-protection requirements.

Fxdocket will seek to collect and process only information reasonably necessary for legitimate platform, security, verification and compliance purposes.

Where legally required or reasonably appropriate, Fxdocket may cooperate with law-enforcement agencies, regulators, payment providers, brokers and other authorised organisations in relation to suspected fraud, financial crime or other unlawful activity.

Every Fxdocket user is responsible for ensuring that information they submit to the platform is accurate and truthful.

Users must not knowingly participate in, facilitate or assist fraudulent activity.

Attempting to circumvent Fxdocket security, verification or payment controls may itself constitute a violation of this policy.

Fxdocket may update this Anti-Fraud, Anti-Scam & User Protection Policy periodically to address new risks, technologies, regulatory requirements and platform developments.

The latest version published on the Fxdocket website will apply from its stated effective date.

If you believe you have encountered fraudulent or suspicious activity involving Fxdocket, an expert, follower, trainer or other platform user, report it through the available official Fxdocket support channel.

DO NOT SEND YOUR PASSWORD, OTP OR PRIVATE SECURITY CREDENTIALS IN A FRAUD REPORT.